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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of BERNARD ROONEY

BERNARD ROONEY

August 27, 2025

5  out of  5
rating by BERNARD ROONEY
"Mei and Sean have always been very responsive to all of our insurance needs, questions, and/or concerns, and they have an excellent wealth of information regarding insurance ++. All their insurance rates for all our policies are either equal to or even lower than other insurance companies rates, and we have very complete coverages on our autos and primary residence. They also have always been very personable and friendly during our phone conversations, not just on the phone to handle matter of fact insurance issues. They also always keep us up to date w/ new insurance guidelines, or financial opportunities that may interest us. Also, my wife was very pleased to have Mei and Sean as her Business insurance agents, when she owned a restaurant a few years ago. In other words... EXCELLENCE in every way!!"
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Dylan Poon

August 19, 2025

5  out of  5
rating by Dylan Poon
"I had a great experience with my local State farm office. Mei, the agent who helped me, was professional, patient, and very knowledgeable. She explained everything clearly, answered all my questions, and made the whole process smooth and stress-free. I really appreciate her help and would highly recommend Mei and this office to anyone looking for reliable insurance service."
We responded:
"Thank you for your great review and we are here to help our clients!"
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Tingting Yin

August 8, 2025

5  out of  5
rating by Tingting Yin
"Cici communicated in a timely manner, which helped me solve many problems on the policy."
We responded:
"Thank you for your kindly review!"
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Wan Kong

August 1, 2025

5  out of  5
rating by Wan Kong
"The process was smooth and efficient. Cici was quick to respond and easy to talk to."
We responded:
"Thank for your review and we are always here to help!"
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li chen

August 1, 2025

5  out of  5
rating by li chen
"As a first-time buyer, I was nervous, but cici made it simple and stress-free."
We responded:
"Thank you for review and we are always here to help!"
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Yaping

August 1, 2025

5  out of  5
rating by Yaping
"Working with cici was smooth. Clear communication and timely handling made the whole process reassuring. Cici was responsible and responsive. I felt at ease throughout."
We responded:
"Thank you for your great review and we are so happy to see your post!"
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Lucas Luo

June 24, 2023

5  out of  5
rating by Lucas Luo
"I highly recommend Mei Jiang for her excellent car insurance service. She was very responsive when my friend referred me to her and understood that I needed insurance as soon as possible for my new car. She went above and beyond to help me submit the insurance application at night from her home and spent a lot of time explaining the plan and options to me. She made sure I was ready for my trip the next day without any worries. I was amazed and touched by her dedication! She was also very attentive to my needs and preferences and helped me customize an insurance plan that suited me well. She gave me helpful advice and detailed information about the insurance coverage. I could tell she was passionate about her work and committed to providing high-quality service. She told me that her career philosophy is “If I work hard alone, everyone will be happy.” I think that is very admirable and inspiring. This is the best shopping experience I have ever had."
We responded:
"Thanks for your review and we are always here for you!"
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Winnie X

March 21, 2023

5  out of  5
rating by Winnie X
"我们的劳工保险和店里的保险都是他们帮忙的。三年了,优良的服务态度、高效率与职业素养。从估价、出保单、付款都是有效率有诚信,重要的是能帮我们拿到合理的保费。我们满意!"
We responded:
"Thanks for your review and we are always here for you!"
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Haoyun Zhang

February 14, 2023

5  out of  5
rating by Haoyun Zhang
"Very professional"
We responded:
"Thanks for your review and we are here for you!"
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martin Ma

February 13, 2023

5  out of  5
rating by martin Ma
"Mei is very responsible and professional. She gave me a lot of information when I decided to change my car insurance."
We responded:
"Thanks for your great reviews and we are always here to service your needs!"
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Josh Hines

August 27, 2022

2  out of  5
rating by Josh Hines
"Rude staff. Wouldn’t answer the phone all morning on a working day."
We responded:
"Sorry to hear your experience and can we have to do to make you feel better!"
Profile photo of Christofen C Dumortier

Christofen C Dumortier

March 17, 2022

5  out of  5
rating by Christofen C Dumortier
"The service of Sean Cheng's team is amazing. Kind and Professional indeed!!!!"
We responded:
"Thanks for your encouragement and we will work harder to meet your expectations!"
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Michelle Zhou

June 24, 2021

4  out of  5
rating by Michelle Zhou
"My auto insurance with Sean Cheng agent. Mei is always patient and review my policy to give me good rate with right coverage . Will recommend to friends ."
We responded:
"Thanks for your kindness to give us review and we are always here for your insurance and financial needs!"
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jing huang

June 17, 2021

5  out of  5
rating by jing huang
"Goof customer service"
We responded:
"Thanks for your trust for us and we are always here for your insurance and financial needs!"
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wang jesse

May 26, 2021

5  out of  5
rating by wang jesse
"Mei handles all types of insurance. I am very impressed in her professionalism. She helps me find best rate and right policy to fit my need !"
We responded:
"Thanks for your review and hope we have time to review your insurance and financial services!"
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王明浩

May 26, 2021

5  out of  5
rating by 王明浩
"My business and personal insurance are insured with Sean’s office. Mei always provides best service . Will recommend to friends."
We responded:
"Thanks for your supports and best wishes!"
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Jack Cruikshank

May 11, 2021

5  out of  5
rating by Jack Cruikshank
"Mei and Joyce really go the extra mile for this agency's existing and prospective clients. Check out the Sean Cheng State Farm Insurance Agency and you won't be disappointed!"
We responded:
"Thanks for your review and we are always here for your insurance and financial needs!"
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Jessica Huang

April 23, 2021

5  out of  5
rating by Jessica Huang
"So nice & so professional .no word can say my word 😂"
We responded:
"Thanks for your endorsement and we are here to service your insurance and financial needs! Thanks again!"
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Brian Lam

April 10, 2021

5  out of  5
rating by Brian Lam
"Everyone in the office are helpful and supportive. They patiently hear my requests and questions and provide their sincere suggestions. I would like to especially thanks the help from Joyce with her help of my house and car insurance questions with helpful advices. I would recommend her for help."
We responded:
"Dear Brian, thanks for your review and we are here for your insurance and financial needs!"
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PC 9527

April 5, 2021

5  out of  5
rating by PC 9527
"Good customer service, Joyce is very professional, 5 Stars!!"
We responded:
"Dear Mike, thanks for your great review and if you have any insurance and financial questions, please let us knows!"
Profile photo of Lena Lu

Lena Lu

March 26, 2021

5  out of  5
rating by Lena Lu
"Apple was super nice and clear when she was helping me. She was very patient when I asked about all the different requirements and details."
We responded:
"Thanks for your review and we are here ready to service your insurance and financial needs!"
Profile photo of brittany nguyen

brittany nguyen

March 26, 2021

5  out of  5
rating by brittany nguyen
"Everyone in this office was so friendly and attentive. Every question I had for Apple was met with a detailed response. I feel confident relying on them for all my insurance needs. Great service!"
We responded:
"Thanks for your kindly review and if you have questions for your policies, please call the office for more details!"
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William Rong

March 4, 2021

5  out of  5
rating by William Rong
"This office handles my life insurance & so on. We're appreciate by the kindness staff in this welcoming office. They provided us several options based on our current situation to better protect our family if anything happens. Will definitely try to get a Home & auto quote with this office when it's time."
We responded:
"Thanks for your great input and please check any other insurance and financial products available for your review!"
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Raff Capp

February 25, 2021

5  out of  5
rating by Raff Capp
"I spoke with Joyce regarding my policy and she was very courteous and professional. Customer service is a rare commodity in the world we live in today. Companies preach it and advertise it all day long but the reality is that most people on the other end of the line don't care about you and what you're calling about. Thank you Joyce for caring about what you do!"
We responded:
"Thanks for your review and we are always here for your insurance and financial needs!"
Profile photo of M S

M S

February 25, 2021

5  out of  5
rating by M S
"Thank you Joyce for the professional service and I saved a lot on my Auto Insurance!!! Truly recommend Joyce!"
We responded:
"Thanks for your comments and we are always here to service your needs!"